Return policy
Return policy
At Cuadroverso, we strive to offer high quality products and are committed to ensuring our customer satisfaction. If, for any reason, you are not completely satisfied with your purchase, we offer a free returns policy that covers a period of 30 days from the date of delivery.
Return Conditions:
- Products must be in their original, unused condition and in their original packaging.
- You must provide original proof of purchase.
Return Process:
- Please contact our customer service team at martin@cuadroverso.com within 30 days of receiving your order to request a return authorization.
- We will provide you with detailed instructions on how to return the product free of charge.
- Package the product securely, including all accessories and manuals, and ship according to the instructions provided.
- Once we receive the returned product and have inspected it, we will process the refund or exchange according to your preference.
Exceptions:
- Customized or modified products are not eligible for returns unless there are manufacturing defects.
- Products damaged due to misuse or neglect will not be accepted for return.
At Cuadroverso, we care about your shopping experience and want to ensure that you are completely satisfied with your products. If you have any questions or concerns, please do not hesitate to contact us.
Thank you for choosing us.